ShieldGate

Terms of use

Terms governing access to and use of the ShieldGate marketing website.

Effective date: July 25, 2026

These Terms of Use (“Terms”) govern your access to and use of this public marketing website (the “Site”), operated by ShieldGate (“we”, “us”, or “our”). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

Scope. These Terms apply only to the Site. They do not constitute a software license, evaluation agreement, subscription, or support contract for ShieldGate product software, appliances, gateways, APIs, or managed services. Product use is governed solely by the license, evaluation, purchase, or other commercial agreements provided at the time of evaluation or purchase (and any related order forms).

Separate ShieldGate properties—such as the product console, documentation site, or Academy—may present their own terms. Third-party websites linked from the Site are governed by their own terms and policies.

1. Who may use the Site

The Site is intended for business and professional audiences evaluating or learning about ShieldGate. You represent that you are at least the age of majority in your jurisdiction and have authority to agree to these Terms on behalf of yourself or the organization you represent.

2. Informational content

Feature descriptions, architecture summaries, pricing outlines, case studies, and other content on the Site are provided for marketing and informational purposes. They reflect capabilities we intend to communicate for professional evaluation, but:

  • Deployment outcomes depend on your configuration, infrastructure, policies, and operational practices;
  • Product availability, packaging, and pricing may change and may differ by region or contract;
  • Screenshots, diagrams, and roadmaps may be illustrative and are not contractual commitments unless expressly incorporated into a signed commercial agreement; and
  • Nothing on the Site is legal, security, or compliance advice for your environment.

3. Acceptable use

You agree not to:

  • Disrupt, overload, or interfere with the Site or related infrastructure;
  • Probe, scan, or test the vulnerability of the Site without our prior written authorization;
  • Attempt to gain unauthorized access to systems, accounts, or data connected to the Site;
  • Submit malware, malicious code, or harmful content through forms or other Site channels;
  • Use contact or demo channels for spam, phishing, fraud, or unrelated commercial solicitation;
  • Scrape, harvest, or systematically collect Site content or contact information except as permitted by applicable law and ordinary browser use (for example, indexing by public search engines that respect robots directives);
  • Impersonate any person or entity, or misrepresent your affiliation with ShieldGate or any third party; or
  • Use the Site in violation of applicable law or these Terms.

We may suspend or block access, discard abusive submissions, and pursue remedies available under law if we reasonably believe you have violated these Terms.

4. Contact forms and inquiries

If you submit a demo, pilot, pricing, or other inquiry through the Site, you agree to provide accurate information and not to submit confidential product credentials, secrets, or sensitive personal data that we do not need to respond. Our handling of personal information collected through the Site is described in the Privacy Policy.

Submitting an inquiry does not create a binding obligation for either party to enter into a commercial relationship. Any evaluation access, pilot, or purchase requires a separate agreement.

5. Intellectual property

The Site and its contents—including text, graphics, logos, icons, images, layout, and software—are owned by ShieldGate or its licensors and are protected by intellectual property and other laws. Except as allowed by mandatory law (for example, fair use), you may not copy, modify, distribute, publicly display, or create derivative works from Site content without our prior written permission.

“ShieldGate” and related marks are trademarks or trade names of ShieldGate. You may not use our marks in a way that suggests endorsement or affiliation without our prior written consent.

If you provide feedback, suggestions, or ideas about the Site or our products through the Site, you grant us a non-exclusive, worldwide, royalty-free license to use and incorporate that feedback without obligation or compensation to you.

6. Third-party services and links

The Site may load third-party resources (for example, webfonts) and may link to external sites, including the ShieldGate console, documentation, Academy, or partner resources. We do not control and are not responsible for third-party content, availability, or practices. Your use of third-party services is at your own risk and may be subject to separate terms.

7. No warranty

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR MARKETING AND INFORMATIONAL PURPOSES. TO THE FULLEST EXTENT PERMITTED BY LAW, ShieldGate DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components, or that content will be accurate, complete, or current. Some jurisdictions do not allow certain warranty disclaimers; in those jurisdictions, disclaimers apply to the maximum extent permitted.

8. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ShieldGate AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100) OR THE MINIMUM AMOUNT REQUIRED BY APPLICABLE LAW, WHICHEVER IS GREATER.

These limitations do not limit liability that cannot be excluded or limited under applicable law (for example, liability for fraud or for death or personal injury caused by negligence where such exclusion is prohibited). Product software liability, if any, is governed exclusively by your separate commercial agreements—not these Terms.

9. Indemnity

To the extent permitted by law, you agree to defend, indemnify, and hold harmless ShieldGate and its affiliates, officers, employees, and agents from and against claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your misuse of the Site, your violation of these Terms, or your violation of any third-party right in connection with Site use.

10. Privacy

Our collection and use of personal information through the Site is described in the Privacy Policy, which explains contact-form data, server logs, cookies, retention, and your rights. By using the Site, you acknowledge that policy.

11. Changes to the Site and these Terms

We may modify, suspend, or discontinue any part of the Site at any time without notice. We may also update these Terms from time to time. The “Effective date” at the top of this page will be revised when material changes take effect. Continued use of the Site after an update constitutes acceptance of the revised Terms. For significant changes, we may also provide additional notice on the Site.

12. Termination

You may stop using the Site at any time. We may refuse or terminate access to the Site, in whole or in part, if we reasonably believe you have violated these Terms or if continued access would create legal, security, or operational risk. Sections that by their nature should survive (including intellectual property, disclaimers, limitations of liability, indemnity, and governing law) will survive termination.

13. Governing law and disputes

These Terms are governed by the laws applicable to the operator of the Site, without regard to conflict-of-law principles that would require application of another jurisdiction’s laws, except where mandatory consumer or local law requires otherwise. Courts in that jurisdiction will have exclusive jurisdiction over disputes arising from these Terms or the Site, subject to any non-waivable rights you may have to bring claims in your place of residence.

If you are contracting as a business, you agree to attempt to resolve disputes informally by contacting support@shieldgatex.com before filing a formal claim, where such a process is permitted by law.

14. General

  • Entire agreement. These Terms, together with the Privacy Policy for Site privacy matters, constitute the entire agreement between you and us regarding the Site and supersede prior communications on that subject.
  • Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
  • No waiver. Failure to enforce a provision is not a waiver of the right to enforce it later.
  • Assignment. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.
  • Language. If these Terms are translated, the English version controls to the extent permitted by law, unless a local-language version is expressly designated as controlling.

15. Contact

Questions about these Terms:

For product licensing, evaluation agreements, or commercial terms, contact your ShieldGate account team or use the contact form and select the appropriate interest category. Those matters are handled under separate agreements, not these marketing-site Terms.